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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Mcwilliams

Kim Mcwilliams

May 20, 2025

5  out of  5
rating by Kim Mcwilliams
"Always get immediate and friendly help."
We responded:
"Thank you, Kim. "
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Shea Taylor

May 20, 2025

5  out of  5
rating by Shea Taylor
"Tremendous ambassador for our city and out schools!"
We responded:
"Thank you for the kind words, Shea"
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Tiffany Dennis

May 19, 2025

5  out of  5
rating by Tiffany Dennis
"Amazing agent and staff. They are always so helpful and Tiffany even knows my voice when I call."
We responded:
"Tiffany, thank you for trusting us with your home and auto insurance needs. "
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Kathy Smith

May 19, 2025

5  out of  5
rating by Kathy Smith
"Fantastic service!"
We responded:
"Thank you, Kathy. We appreciate your kind words and trust. "
Profile photo of Elizabeth Orr

Elizabeth Orr

May 19, 2025

5  out of  5
rating by Elizabeth Orr
"Best insurance agent around!!"
We responded:
"Thank you, Elizabeth,! We appreciate your kind words. "
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Susan Mosley

May 19, 2025

5  out of  5
rating by Susan Mosley
"Great service and very freiendly"
We responded:
"Thank you, Susan,. We appreciate your kind words. "
Profile photo of Beverly Patterson

Beverly Patterson

May 19, 2025

5  out of  5
rating by Beverly Patterson
"Amazing job!! Really looks out for his customers!"
We responded:
"Thank you, Beverly. We appreciate you trusting us with your home and auto insurance needs. "
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Janet Holloway

May 19, 2025

5  out of  5
rating by Janet Holloway
"Very helpful and great staff!"
We responded:
"Thank you, Janet,"
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Angela Phillips

May 19, 2025

5  out of  5
rating by Angela Phillips
"Awesome!!!!"
We responded:
"Thank you, Angela"
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Ashley Beckham

May 19, 2025

5  out of  5
rating by Ashley Beckham
"Personable! Great Communication! Very helpful!!"
We responded:
"Thank you, Ashley. We appreciate your kind words. "
Profile photo of Cindy Christian

Cindy Christian

May 19, 2025

5  out of  5
rating by Cindy Christian
"Malcolm is the best! He is so helpful to our family and responds quickly when we have a question. We are grateful for him and his team."
We responded:
"Thank you for trusting us with your home and auto insurance and your kind words "
Profile photo of Joe Stringer

Joe Stringer

May 12, 2025

5  out of  5
rating by Joe Stringer
"On May 5th 2025 at 4am I hit a deer on the Natchez Trace on my way into work. I spoke with Matt at 10am later that morning and before three day was done Matt had already set me up with a rental took care of my tow fees and had me on my way. Thursday the 8th they called me to tell me my truck was totaled and for my 2021 GMC Sierra they were giving me 42K for my truck. I never had to run anyone down as matter of fact they always reached out to me before I ever needed anything. Everyone I have dealt with from start to finish has been so helpful and friendly. If you are reading this trying to figure out if Malcolm Houston's office will take care of you, trust me, they will! Thank you Matt and everyone else involved."
We responded:
"Thanks Joe. We are thankful for the kind words glad, but most thankful you are ok. Thanks for trusting us with your insurance needs. "
Profile photo of Sandra Jackson

Sandra Jackson

May 12, 2025

5  out of  5
rating by Sandra Jackson
"The staff are the best and you can trust them to go the extra mile to provide you with the coverage you need at the best price available."
We responded:
"Thank you Sandra for trusting us with your auto insurance. It was great to see you again"
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ava moore

May 9, 2025

1  out of  5
rating by ava moore
"They are not fair and they don’t work with you at all they go up every month and then say inflation."
Profile photo of Larry Travis

Larry Travis

April 10, 2025

5  out of  5
rating by Larry Travis
"Service was great, process was prompt/speedy and provider was able to provide answers to questions presented. Please with service."
We responded:
"Thank you Larry. We appreciate you allowing us to be your agency. Have a great week. "
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Timmy Bridgeman

April 9, 2025

5  out of  5
rating by Timmy Bridgeman
"I met the State farm staff at the taste of Flowood. It has been an excellent service experience since. Big shout out to Matt and the staff @ State farm..."
We responded:
"Thank you Timmy. The Taste of Flowood is such a great event. Thank you for trusting us with your home and auto insurance. "
Profile photo of Vickye Jefferson

Vickye Jefferson

April 4, 2025

5  out of  5
rating by Vickye Jefferson
"Malcolm Houston and his team are always professional and get things done for me all the time. I totally appreciate and recommend them."
We responded:
"Vickye, thank you for the kind words and for trusting us with your home and auto insurance needs. Let us know if you ever need anything. "
Profile photo of Gena Permenter

Gena Permenter

April 3, 2025

5  out of  5
rating by Gena Permenter
"The best staff… always friendly, helpful and responds quickly if you send message."
We responded:
"Thank you Gena. It’s always nice to hear from you. "
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James Lee

March 15, 2025

5  out of  5
rating by James Lee
"Tiffany has always been professional and very helpful! Thank you-Mrs. Lee"
We responded:
"Thank you Mrs Lee for trusting us with your home and auto insurance. We appreciate your comments and agree Tiffany is awesome. "
Profile photo of Marcio Lopes

Marcio Lopes

March 7, 2025

5  out of  5
rating by Marcio Lopes
"Malcolm and his team are professional, knowledgeable, and always go the extra mile. His team explains everything clearly, making the process smooth and stress-free. Highly recommend!"
We responded:
"Thank you for trusting us with your home and auto insurance needs. It is always great to have success stories. "
Profile photo of Jennifer Mooneyham

Jennifer Mooneyham

March 6, 2025

5  out of  5
rating by Jennifer Mooneyham
"Top notch agent and staff! Malcolm Houston is always there when it matters most!"
We responded:
"Thank you Jennifer. It means a lot and I hope you are doing well. "
Profile photo of John Thornton

John Thornton

March 4, 2025

5  out of  5
rating by John Thornton
"Great staff! Always very helpful and responsive to my needs."
We responded:
"Thanks John! Hope all is well . "
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Anna Axton

February 20, 2025

5  out of  5
rating by Anna Axton
"Great service!"
We responded:
"Thank you Anna!"
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Sam houston

February 20, 2025

5  out of  5
rating by Sam houston
"Great service!"
We responded:
"Thank you Sam "
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David Nations

January 13, 2025

5  out of  5
rating by David Nations
"Always have great service with someone, if I have a question or see a possible issue."
We responded:
"Thank you David for the kind words and for trusting us with your home and auto insurance needs. "