State Farm® Insurance Agent Malcolm Houston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Hetherington
March 12, 2026
"Claimed reduced insurance on class 3 roof replacement"
"Thanks for feedback. We appreciate your business. "
Anthony Terry
March 3, 2026
"Excellent customer service."
"Thank you for the amazing review, Anthony! It is truly the goal of our team to exceed expectations when it comes to all auto, home, and life insurance needs."
Kolawole Odubanjo
February 24, 2026
"Excellent job and great representatives!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Malcolm Houston’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Lynnice Limbaugh
February 23, 2026
"Fast efficient responsive and polite! Couldn’t ask for a better customer service experience!"
"Thank you so much Lynnice! I hope you are doing well. "
Stanley Fisher
February 17, 2026
"Best customer service I have received in quite some time."
"Hey Stan, Thanks for the great review! Hearing that your experience went well really makes our day. Our goal will always be to provide the best experience, and we love knowing yours was no different. We're here for you anytime! "
Lorri Smith
February 8, 2026
"Malcolm Houston State Farm was very helpful in filing my claim, answering all of my questions, & walking with me step-by-step."
"Thank you Lori. "
Michelle Canard
January 30, 2026
"I had the absolute pleasure of working with Matt this morning when I needed to make a change to my auto policy. From start to finish, the experience was exceptional. Matt was knowledgeable and incredibly efficient. He made the process quick, smooth, and stress free. I appreciate the level of service I received. Highly recommend!"
"Hi Michelle, Thanks so much for taking the time to share your positive experience! We are happy to read that Matt was able to provide exceptional service for you. We'll be sure to share your experience with the him! Please let us know what we can do for you in the future."
Matt Huffman
January 23, 2026
"Great service and reasonable rates!!!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here at Malcolm Houston State Farm."
Amy turner
December 16, 2025
"Great customer service and super responsive and helpful"
"Thank you for the kind words. Have a Merry Christmas "
Ray Jost
December 6, 2025
"If you’re looking for a solid State Farm agent, check out Malcolm Houston. He’s not my personal agent, but I know him well, and he’s the kind of guy who takes care of his clients the right way. He listens, communicates clearly, and makes the insurance process simple instead of stressful. He’s dependable, knowledgeable, and genuinely committed to helping people get the coverage they need. You’ll be in great hands with Malcolm."
"Thanks Ray. I really appreciate the support. Hope to see you on the pickleball courts soon. Merry Christmas "
Stan Fisher
December 5, 2025
"Best insurance dude around! Friendly, prompt and affordable. I highly recommend Malcolm."
"Thanks my man. Merry Christmas to you and yours. "
Abby Smith
October 29, 2025
"It was awesome"
"Thanks Abby"
Will Burris
October 29, 2025
"Great Experience"
"Thank you Will"
Sam houston
October 29, 2025
"Great experience! And great customer service!"
"Thank you Sam "
Anna Axton
October 29, 2025
"Great service!"
"Thank you Anna!"
Livi Mathews
October 29, 2025
"He is awesome!!!"
"Thank you "
Madalyn Smith
October 29, 2025
"Great Customer service!"
"Thanks Madalyn!"
Whit Altmyer
October 29, 2025
"Great service!"
"Thanks Whit. Hope you're enjoying deer season. "
Todd Jackson
October 15, 2025
"Wonderful staff"
"Thanks Todd!"
Will Lucas
October 6, 2025
"Highly recommend Malcom and his team for all your insurance needs!"
"Will, thanks for allowing us to serve your insurance needs."
Charity Allen
October 6, 2025
"Hands down, the best State Farm agent in the metro area!!!!"
"Wow Charity! You made our day!! Thank you"
Derek Hayes
October 6, 2025
"Malcolm and his team are super helpful and very high on customer service! They have always been easy to deal with and helpful explaining our policy when needed."
"Thanks Derek. Means so much to hear from our customers. "
Gena Permenter
September 17, 2025
"The best staff… always friendly, helpful and responds quickly if you send message."
"Thank you Gena. It’s always nice to hear from you. "
Mary Jeffreys
September 12, 2025
"Great experience- I will be using Malcolm and his team for all my insurance needs!"
"Thank you Mary. We appreciate you trusting us with you insurance needs. "
Maggie Robinson
September 12, 2025
"I had such a great experience! Malcolm and his team are so kind, quick and effective!"
"Thank you Maggie"