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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy turner

December 16, 2025

5  out of  5
rating by Amy turner
"Great customer service and super responsive and helpful"
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Ray Jost

December 6, 2025

5  out of  5
rating by Ray Jost
"If you’re looking for a solid State Farm agent, check out Malcolm Houston. He’s not my personal agent, but I know him well, and he’s the kind of guy who takes care of his clients the right way. He listens, communicates clearly, and makes the insurance process simple instead of stressful. He’s dependable, knowledgeable, and genuinely committed to helping people get the coverage they need. You’ll be in great hands with Malcolm."
We responded:
"Thanks Ray. I really appreciate the support. Hope to see you on the pickleball courts soon. Merry Christmas "
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Stan Fisher

December 5, 2025

5  out of  5
rating by Stan Fisher
"Best insurance dude around! Friendly, prompt and affordable. I highly recommend Malcolm."
We responded:
"Thanks my man. Merry Christmas to you and yours. "
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Abby Smith

October 29, 2025

5  out of  5
rating by Abby Smith
"It was awesome"
We responded:
"Thanks Abby"
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Will Burris

October 29, 2025

5  out of  5
rating by Will Burris
"Great Experience"
We responded:
"Thank you Will"
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Sam houston

October 29, 2025

5  out of  5
rating by Sam houston
"Great experience! And great customer service!"
We responded:
"Thank you Sam "
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Anna Axton

October 29, 2025

5  out of  5
rating by Anna Axton
"Great service!"
We responded:
"Thank you Anna!"
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Livi Mathews

October 29, 2025

5  out of  5
rating by Livi Mathews
"He is awesome!!!"
We responded:
"Thank you "
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Madalyn Smith

October 29, 2025

5  out of  5
rating by Madalyn Smith
"Great Customer service!"
We responded:
"Thanks Madalyn!"
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Whit Altmyer

October 29, 2025

5  out of  5
rating by Whit Altmyer
"Great service!"
We responded:
"Thanks Whit. Hope you're enjoying deer season. "
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Todd Jackson

October 15, 2025

5  out of  5
rating by Todd Jackson
"Wonderful staff"
We responded:
"Thanks Todd!"
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Andrew Forester

October 6, 2025

5  out of  5
rating by Andrew Forester
"I had such a wonderful experience with Malcolm and his team at State Farm. They are always friendly, helpful, and quick to respond whenever I have questions. Malcolm and his staff go above and beyond to make the process easy and stress-free. I’ll definitely be using them for all my insurance needs going forward. Highly recommend!"
We responded:
"Andrew, thank you for the kind words and thank you for trusting us with your home and auto insurance needs."
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Will Lucas

October 6, 2025

5  out of  5
rating by Will Lucas
"Highly recommend Malcom and his team for all your insurance needs!"
We responded:
"Will, thanks for allowing us to serve your insurance needs."
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Charity Allen

October 6, 2025

5  out of  5
rating by Charity Allen
"Hands down, the best State Farm agent in the metro area!!!!"
We responded:
"Wow Charity! You made our day!! Thank you"
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Derek Hayes

October 6, 2025

5  out of  5
rating by Derek Hayes
"Malcolm and his team are super helpful and very high on customer service! They have always been easy to deal with and helpful explaining our policy when needed."
We responded:
"Thanks Derek. Means so much to hear from our customers. "
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Gena Permenter

September 17, 2025

5  out of  5
rating by Gena Permenter
"The best staff… always friendly, helpful and responds quickly if you send message."
We responded:
"Thank you Gena. It’s always nice to hear from you. "
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Mary Jeffreys

September 12, 2025

5  out of  5
rating by Mary Jeffreys
"Great experience- I will be using Malcolm and his team for all my insurance needs!"
We responded:
"Thank you Mary. We appreciate you trusting us with you insurance needs. "
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Maggie Robinson

September 12, 2025

5  out of  5
rating by Maggie Robinson
"I had such a great experience! Malcolm and his team are so kind, quick and effective!"
We responded:
"Thank you Maggie"
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Bob Afett

September 12, 2025

5  out of  5
rating by Bob Afett
"Wow!!"
We responded:
"Thank you Bob. "
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Andrea Robinson

September 12, 2025

5  out of  5
rating by Andrea Robinson
"I worked with Avery and got this done super easily!! Very happy with how well this was managed."
We responded:
"Thank you Andrea. I glad Avery was able to assist you. Have a great weekend"
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Madeline Sengson

September 12, 2025

5  out of  5
rating by Madeline Sengson
"He’s the best in the business!"
We responded:
"Thank you Madeline"
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MS Elite 2016

September 2, 2025

5  out of  5
rating by MS Elite 2016
"Malcolm is a great guy and supports local youth sports team. Give him a call for any insurance need"
We responded:
"Thank you"
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Jess McElveen

August 20, 2025

5  out of  5
rating by Jess McElveen
"I received really good help from the personnel here. Really worked with me getting insurance quotes for houses while I house hunted."
We responded:
"Glad we were able to help and best wishes on your new home."
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Dale Jones

August 19, 2025

5  out of  5
rating by Dale Jones
"Great experience great service"
We responded:
"Thank you Dale. Have a great week and please let us know if we can assist you in any way. "
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Nancy Hendrix

August 12, 2025

5  out of  5
rating by Nancy Hendrix
"Tiffney was very helpful. She knew exactly what I needed to have done and did it in a quick and informative manner."
We responded:
"Nancy, Thank you for allowing us to handle your insurance needs. I will share your comments with Tiffany. Have a great week. "