State Farm® Insurance Agent Malcolm Houston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michelle Canard
January 30, 2026
"I had the absolute pleasure of working with Matt this morning when I needed to make a change to my auto policy. From start to finish, the experience was exceptional. Matt was knowledgeable and incredibly efficient. He made the process quick, smooth, and stress free. I appreciate the level of service I received. Highly recommend!"
Matt Huffman
January 23, 2026
"Great service and reasonable rates!!!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here at Malcolm Houston State Farm."
Amy turner
December 16, 2025
"Great customer service and super responsive and helpful"
"Thank you for the kind words. Have a Merry Christmas "
Ray Jost
December 6, 2025
"If you’re looking for a solid State Farm agent, check out Malcolm Houston. He’s not my personal agent, but I know him well, and he’s the kind of guy who takes care of his clients the right way. He listens, communicates clearly, and makes the insurance process simple instead of stressful. He’s dependable, knowledgeable, and genuinely committed to helping people get the coverage they need. You’ll be in great hands with Malcolm."
"Thanks Ray. I really appreciate the support. Hope to see you on the pickleball courts soon. Merry Christmas "
Stan Fisher
December 5, 2025
"Best insurance dude around! Friendly, prompt and affordable. I highly recommend Malcolm."
"Thanks my man. Merry Christmas to you and yours. "
Sam houston
October 29, 2025
"Great experience! And great customer service!"
"Thank you Sam "
Anna Axton
October 29, 2025
"Great service!"
"Thank you Anna!"
Livi Mathews
October 29, 2025
"He is awesome!!!"
"Thank you "
Madalyn Smith
October 29, 2025
"Great Customer service!"
"Thanks Madalyn!"
Whit Altmyer
October 29, 2025
"Great service!"
"Thanks Whit. Hope you're enjoying deer season. "
Todd Jackson
October 15, 2025
"Wonderful staff"
"Thanks Todd!"
Will Lucas
October 6, 2025
"Highly recommend Malcom and his team for all your insurance needs!"
"Will, thanks for allowing us to serve your insurance needs."
Derek Hayes
October 6, 2025
"Malcolm and his team are super helpful and very high on customer service! They have always been easy to deal with and helpful explaining our policy when needed."
"Thanks Derek. Means so much to hear from our customers. "
Gena Permenter
September 17, 2025
"The best staff… always friendly, helpful and responds quickly if you send message."
"Thank you Gena. It’s always nice to hear from you. "
Mary Jeffreys
September 12, 2025
"Great experience- I will be using Malcolm and his team for all my insurance needs!"
"Thank you Mary. We appreciate you trusting us with you insurance needs. "
Maggie Robinson
September 12, 2025
"I had such a great experience! Malcolm and his team are so kind, quick and effective!"
"Thank you Maggie"
Andrea Robinson
September 12, 2025
"I worked with Avery and got this done super easily!! Very happy with how well this was managed."
"Thank you Andrea. I glad Avery was able to assist you. Have a great weekend"
Madeline Sengson
September 12, 2025
"He’s the best in the business!"
"Thank you Madeline"
MS Elite 2016
September 2, 2025
"Malcolm is a great guy and supports local youth sports team. Give him a call for any insurance need"
"Thank you"
Nancy Hendrix
August 12, 2025
"Tiffney was very helpful. She knew exactly what I needed to have done and did it in a quick and informative manner."
"Nancy, Thank you for allowing us to handle your insurance needs. I will share your comments with Tiffany. Have a great week. "
Kristian Brent Taylor
August 4, 2025
"Malcom Houston and his team have always been awesome to work with—super helpful with my home, auto, and life insurance. Their response time is impeccable. What really sets him apart is how much he pours back into the community, especially supporting NWRMS students and teachers. Really appreciate all he does!"
"Thank you Kristian for trusting us. It is people like you who make it fun to come to work. Go Cougars!"
Anne Marie Falls
August 4, 2025
"Malcolm Houston is a great supporter of the community, and that makes him a great insurance agent!"
"Thank you Anne Marie. Go Cougars "
Augusta Foust
July 30, 2025
"Malcolm Houston is an amazing supporter of NWRMS!! We are so grateful for how you love our teachers!"
"Thank you for the kind words and all that you do for the children in our community. "
Paul Reeves
July 30, 2025
"Malcolm Houston has taken great care of us over here at Northwest Rankin Middle. Malcolm you are amazing, I hope you see this!!"
"I see you Paul! Thank you for your kind words. Go Cougars!!"
Gabby A.
July 30, 2025
"He is a huge supporter of NWR, and that is awesome! It is good to see local businesses supporting the schools in their communities."
"We are wishing each of you a wonderful year and GO COUGARS !"