State Farm® Insurance Agent Malcolm Houston

"Very knowledgeable, friendly and answered all my questions."

"Been a (home and auto) client for years and every time I need information or service they go above and beyond!!!! Tiffany is amazing and always pleasant!!"

"I met the State farm staff at the taste of Flowood. It has been an excellent service experience since. Big shout out to Matt and the staff @ State farm..."

"I’ve had policies with them for a couple of years. It has most definitely been cheaper than my previous coverage from other companies. They have always been friendly and helpful. I would definitely recommend 💯🔥👍🏻"

"Malcolm and his team are amazing people doing a great job! Communication and insurance knowledge has exceeded expectations - him and his team make dealing with insurance easy. Thanks for all that you do!"

"I have been a State Farm customer for over 25 years and have been extremely happy. I’m originally from California and started with State Farm out there. When I moved to Mississippi, I found Malcolm Houston’s office who made the translation seemless. They are always quick to answer any questions I may have and very helpful."

"I really the time that my State Farm office give me. No matter what I need done Tiffany & Brett with Malcolm Houston are always there for me. The number 1 insurance company."

"I recently transferred my auto, home and life insurance policies to Malcom Houston’s office and it was one of the best decisions I have ever made. He and his team guided me through the process to switch my coverage to their office and when they could they did all the heavy lifting and handled all the details to make the switch easy. Since the switch, they have addressed all my questions and followed up with in a very timely and professional manner. I don’t like dealing with insurance but I love dealing with my new agent and his team! They are AMAZING!"

"We've had great experiences with everyone we've worked with in the office, especially Brett. They've worked late and helped when we had special circumstances, and they've always provided great communication."

"Best Insurance Agency around! Best staff!"

"These are great people doing a wonderful job. I have never had a single issue getting my vehicles covered correctly. The communication with all of the people in the office either face to face or remotely over the phone or computer has been easy, timely, and smooth. Thanks for being first class!"

"Awesome people here, would highly recommend. My thanks to Brett and the entire team for their exceptional service."

"They made the process seem smooth and easy at first until I realized they had made some mistakes, including listing the wrong mailing address, causing us to delay receiving our drive safe and save beacons. From there, communication was a problem. Always ended up having to go to their office as I would not receive timely responses to my concerns. A lady, Tiffany, always seemed annoyed to provide answers and when we tried to add a 3rd car to our policy, she didn't even try to build a more convenient quote. She was in fact relieved when we told her we would try a different insurance company. They never apologized for any of their processing mistakes. In conclusion, beautiful new office, BAD customer service. I cancelled our policy. If you like Statefarm, go to a different agent!"

"Brett is ALWAYS on top of everything. Fast and efficient when I need to make a change or just ask a question!!"

"Brett always does a great job. Always looking at ways to save us money."

"10 out 10"

"Always have great service with someone, if I have a question or see a possible issue."

"Never thought the insurance process could be such a pleasant experience. State farm has been a huge help. Matthew Clair was extremely professional and considerate. I very highly recommend him! Will be going to him again in the future."

"Tiffany is a rock star. I have a claim that has experienced some bumps, but she is always a calming voice and searchers for the answer if she can't locate it. I would be a wreak without her help through this process. She is first class in every way!!!"

"Malcom is always there to answer my millions of questions when I’m car shopping! He will always be my agent!"

"Great customer service. Tiffany is always there to answer any questions you have."

"Tiffany is always so pleasant and helpful and will guide me to any other associates in the office if I need further assistance. Everybody in the office is wonderful."

"So courteous and efficient. Saved us money ❤️"

"I just wanted to write to say how impressed I was with Matt when talking with him about a claim. Very congenial and took ownership!"

"Service was great, process was prompt/speedy and provider was able to provide answers to questions presented. Please with service."